Derma Medical Group VAT number 02874490127 with registered office at Via Italo Cremona 84 / a 21045 Gazzada (VA) Italy is the owner of the sites: and

1) Acceptance of the general conditions of sale Orders must be submitted from users / customers of age. The user is required to provide accurate and updated data. By sending electronic confirmation of purchase order, the customer unconditionally accepts and agrees to observe in its relations with the Derma Medical Group, owner of the e-commerce site, the general conditions and payment followed, declaring that I have read and accepted all the indications provided. The submission of the confirmation of the order implies therefore the full knowledge of the conditions of sale, payment and shipping and their complete acceptance.

2) Liability The Derma Medical Group is not responsible for any damage or loss, direct and / or indirect, arising from sale of goods and services offered in the catalog published on the sites and, including delayed and / or non-delivery of the product or for the correspondence of goods published on the website, nor for any other circumstances not directly attributable to the Group and the Medical Derma e-commerce website it manages. All shipments are insured and in any case, if the customer has not received the product for reasons not attributable to the Derma Medical Group (eg lost parcel) will be reimbursed an amount equal to but no greater than that paid for the purchase of the product itself .

3) Technical Information The technical information included on the websites and, is derived from information published by manufacturers of goods in our catalog. The Derma Medical Group, therefore, reserves the right to change / adapt the technical and dimensional product catalog, based on what will be announced by the producers, even without any prior notice. It is understood that the picture accompanying the description of a product may not be fully representative of its features but differ in color, size, products, accessories in the picture. All support information for purchase are intended as generic information, not to the real characteristics of a single product.

4) Product Availability In the catalog published on the websites and, since access and the ability to submit orders online, real-time changes in the availability of the product, Derma Medical Group does not guarantee the certainty of allocation of goods ordered.

5) Risk and ownership In the event that the goods were shipped freight collect at the direction of the customer, the risk is seen to be borne by the customer upon delivery of the goods to the carrier from its stores.

6) Orders “Orders are accepted only in writing e-mail or by fax +39 0332-460767 or via the Internet (online). The order will be deemed accepted at the discretion of the Medical Group Derma only payment made and goods available. ” “The minimum order is set at 50,00 € VAT included.”

7) 14 days money back
The guarantee MONEY BACK GUARANTEE 14 DAYS of Derma Medical Group, assures you a chance to return one or more products of the same order and be refunded the entire amount paid due to the 14-day right of withdrawal.

The right of withdrawal is the ability for the consumer to return the product purchased and the reimbursement of expenses incurred. The Derma Medical Group, in order to comply with new European legislation, shows that right to 14 days. The only costs that will be required and which you can not be refunded are those of shipping the product. The right of withdrawal is lost if the returned product is not intact, that is found:

1. Lack original packaging;
2. Lack of parts of the product (bottle, cap, instruction leaflet etc.)
3. Damage to the product for reasons other than transportation.

The goods are not collected by the consumer will be understood as an exercise of that right of withdrawal and the goods will be retained by Derma Medical Group at no charge to the consumer costs no more than 14 days.

In the event that, after the purchase, you want to withdraw from the same, you need to follow the following procedure:
• Within 14 days of receipt of the product you must call + 39-338-6604641 or + 39-340-7076664 or by sending a fax to +39 0332-460767 or send a notice stating its intention to invoke the right of withdrawal:
Derma Medical Group
Via Italo Cremona 84 / A
21045 Gazzada Schianno (Varese)
• A Derma Medical Group operator will allow you to make an appointment for pickup at your home by our courier of confidence. In case of replacement of goods, the courier will deliver the required new article and simultaneously withdraw the defective item; in case you requested a refund of the product, the Derma Medical Group proceed to the return after verifying the integrity of the goods and only deducting the amount of postage.
• You pay nothing to the carrier for the product recall.

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